Terms & Conditions

Last updated: March 2026

1. General

These Terms and Conditions govern your use of Zonko Casino (zonko-casino-canada.com). By registering an account, you agree to these terms in full. We reserve the right to update these terms at any time. Continued use of the platform after changes constitutes acceptance. We are operated by Zonko Gaming Ltd., registered in Curacao under licence #365/JAZ. Our services are available to residents of Canada who meet the legal gambling age in their province of residence.

2. Eligibility

You must be at least 19 years of age (18 in Alberta, Manitoba, and Quebec) to register and play at Zonko Casino. Only one account per person, household, IP address, and payment method is permitted. Multiple accounts will be closed and associated funds may be forfeited. You are responsible for ensuring that online gambling is legal in your jurisdiction. By registering, you confirm that you are of legal age and that you are not self-excluded from any gambling platform.

3. Account Registration

All information provided during registration must be accurate, complete, and current. You must verify your identity through our KYC (Know Your Customer) process before your first withdrawal. Required documents include a valid government-issued photo ID and proof of address dated within the last 3 months. Accounts with false or misleading information may be suspended or permanently closed. You are responsible for maintaining the security of your login credentials.

4. Deposits and Withdrawals

The minimum deposit is C$10 for most payment methods. Deposits are processed instantly for Interac, cards, and e-wallets. Cryptocurrency deposits require network confirmation. Withdrawals are subject to KYC verification on first request. Processing times vary by method: Interac e-Transfer (under 4 hours), cryptocurrency (15-30 minutes), e-wallets (2-6 hours), card withdrawals (1-3 business days). The minimum withdrawal is C$20. We reserve the right to request additional verification for withdrawals exceeding C$5,000 in a single request.

5. Bonuses and Promotions

All bonuses are subject to wagering requirements as specified in the individual promotion terms. The standard welcome bonus carries a 30x wagering requirement on the bonus amount. Bonus funds and associated winnings expire after 30 days if wagering is not completed. We reserve the right to void bonuses and associated winnings if bonus abuse or irregular play patterns are detected. Bonus terms may change; always check the current terms on our promotions page before claiming.

6. Game Rules

All games are provided by third-party software providers and use certified Random Number Generators (RNG). We do not control game outcomes. In the event of a technical malfunction, any bets placed during the malfunction may be voided. Published RTP percentages are theoretical long-term averages and do not guarantee individual session results. Live dealer games are subject to the rules displayed at each table.

7. Responsible Gaming

We provide tools for responsible gaming including deposit limits, loss limits, session alerts, cooling-off periods, and self-exclusion. Once self-exclusion is activated, it cannot be reversed. We comply with the Responsible Gambling Council standards. Players exhibiting signs of problem gambling may be contacted by our responsible gaming team.

8. Privacy and Data

Your personal data is processed in accordance with our Privacy Policy. We use 256-bit SSL encryption for all data transmission. Personal information is never sold to third parties. For full details, see our Privacy Policy.

9. Limitation of Liability

Zonko Casino is provided "as is" without warranties of any kind. We are not liable for losses arising from technical malfunctions, internet connectivity issues, or unauthorized access to your account resulting from failure to maintain security credentials. Our total liability shall not exceed the balance in your account at the time of any claim.

10. Governing Law

These terms are governed by the laws of Curacao. Any disputes shall first be addressed through our internal complaints procedure. If unresolved, disputes may be escalated to the Curacao eGaming licensing authority. Contact: [email protected].